As of now, we are a complete online-based brand. Stay tuned for any updates!

All pieces will be shipped in 5-7 business days.
Express shipping available on request.

No, we will deliver your product to your doorstep without any extra charges.

Once you’ve completed your purchase, we will send you an Order Confirmation email.

Please check your junk mail or spam folders if you can’t find it. Otherwise, Contact Us and we will be able to re-send your confirmation email to you for your reference.

All LUNAYA products are handcrafted and unique, with enamel applied by hand. Due to hygiene reasons, returns are not accepted. If your piece is damaged, you can request an exchange within 7 days. Email hello@lunayajewelry.com with your order number and a picture. The cost of return shipping to us is borne by you; and we will cover the new piece's shipping.

As company policy, we do not offer refunds on products sold.

Hand-applied enamel is a decorative technique where enamel, a type of glass powder, is manually applied to a surface, typically metal.

Options are available for purchasing a pendant either with or without a chain.

Lunaya jewellery is handmade with care and we know you’re going to want to keep it looking great. Like all treasures, it must be handled as such. These pieces naturally tarnish and all plated jewellery do lose a bit of their colour over time. This time period can range from 3 months to 3 years depending on the care with which they are kept.

Please store your Lunaya Pieces in a cool and dry place, or in the pink pouch with a ziplock package provided to you with any purchase to maximize the shelf life of the gold plating. Keep away from any moisture. With proper care your Lunaya pieces will remain beautiful for years to come.

Lunaya offers 1 free re-plating service for all our products within 1 year from the date of delivery. If you would like to have your piece cleaned or re-plated, please email us on hello@lunayajewelry.com.