Shipping Policies
SHIPPING CHARGES
All prepaid orders include FREE standard shipping across India.
COD orders carry a flat shipping charge of ₹100.
DISPATCH & DELIVERY
All our pieces are freshly plated and enamelled once we receive your order to ensure top-notch quality. Orders are dispatched within 2-3 business days Pan India.
Orders requiring customisation will be shipped in 7-10 business days.
For special requests or expedited delivery, email us at hello@lunayajewelry.com
DELIVERY METHOD
Orders are shipped within 2-3 business days. In rare cases, a slight delay may occur due to government interventions, natural causes, or remote locations.
Each order is shipped to a single destination address. For multiple addresses, please place separate orders.
We ship only through reputed courier agencies to ensure your order arrives safely and on time.
If you receive packaging that appears tampered or damaged, please refuse delivery and contact us immediately at hello@lunayajewelry.com or +91 6375 030 347.
ORDER STATUS
For any order status updates or special requests, reach us at hello@lunayajewelry.com